4 Automations Every Team Should Develop
Successful IT teams integrate automated processes throughout the organization. According to consulting firm McKinsey Digital, up to 45% of all activities that are currently done by employees can be automated. When done right, these save time, simplifying repetitive tasks and making it easy for members within the organization to improve productivity. ITIL 4 precisely captures […]
Best IT Practices to Support Employees at Home
It’s been just over a year since the arrival of COVID-19. Over the last twelve months, many employees have start to work from home (WFH), pushing IT departments to develop creative, secure processes to enable the transition from an office-based workplace to a world where employees are dispersed in hundreds of locations. However, Even as […]