When your IT flows,
so does your business
Let your IT flow with ITCC
IT Care Center is a comprehensive, scalable platform for ITSM and ESM, designed to advance IT operations management with ITIL-ready processes and flexible configuration capabilities. Simplify and streamline, enhance productivity and let your business flow – in a single license solution.
Book A Demo
Much more than a ticketing system
ITCC is an all-inclusive platform that goes way beyond the service desk. Use the modules you need when you need them. Expand to Enterprise Service Management with IT operations tools for HR, Financials, Legal, facilities and additional departments.
Plug, play, customize, and excel
ITCC is a flexible, low-code platform that seamlessly integrates with your existing infrastructure. Its combination of ready-to-use ITIL-aligned processes and extended configuration capabilities means you can tailor any process to meet your department or enterprise needs.
ITCC Modules
Management
Scale your ITSM up, down, or sideways...
Your business needs always change, so you need an IT service manager solution that goes with the flow. ITCC is an agile platform with fast implementation and rollout so that you can scale within weeks. Rapid provisioning of updates, plugins, data integrations, and automations means you are always ahead.
Enhanced CX for users
User satisfaction and compliance are top priorities at ITCC. Experience a light, smooth, intuitive self-service platform in a multi-channel, multi-lingual digital interface that users can access from anywhere: portal, mobile, BOT, Slack, WhatsApp, or MS Teams.
Why companies choose IT Care Center?
Discover IT operations that stand out from the crowd. Here are six reasons why mid-size and enterprise companies worldwide have already made the move to ITCC.
One License, All Modules
There are no complicated pricing models; this is just an all-in-one solution that includes everything you need to streamline IT workflows company-wide.
Low Code
Customizable platform powered by world-leading Oracle APEX with an open Rest-API framework, so integrating third-party platforms is easy.
Users love it
ITCC makes IT ticketing, and ESM processes simple, smooth, and smart. When the end user is happy, the system flows like never before.
ITIL Aligned
Get peace of mind with built-in ITIL best practices. ITCC is based on ITIL-ready processes so you are always optimized. with easy customizations to tailor-make processes and UI logic for your business needs.
Always Innovating
With ITCC, businesses stay ahead because we stay ahead. We deliver ongoing updates and innovations directly to you, integrating new features to adapt and grow your ITSM alongside your business.
Advanced Customer Support
Leverage our rapid and personalized support experience from our professionals, rapid escalations to development or customizations teams. With ITCC, you have all the support you need to keep your system running and extending smoothly.
Frequently Asked Questions
Take Care, Let Your IT Flow
