Meet The Team that makes IT Service Management Simple

We Make IT Easy
ITSM Solution Provider

That’s our story. We’re sticking to IT.

Technology professionals are constantly challenged by the expanding role IT plays within the organization. We enable businesses of all sizes to follow ITIL guidelines, with industry best practices that were designed to help IT departments better serve their organization.

We’re proud of the way ITCC products provide an end-to-end solution for operating and managing IT. The single platform seamlessly integrates multiple modules together, using cross-platform tools like chatbots and dashboards to aid in measurement and communication.

Ever since we started That’s IT in 2007, we’ve developed the ITCC products. We’ve worked hard to keep our platform affordable, fast to implement, and easy to use. Our R&D teams continue to add new features, as our product continues to evolve to meet the ever-evolving needs of IT.

Our Team

Rani Fuchs
Founder & CEO
Jack Geron
Founder & CTO
Michal Hayet
COO

In Our Customers’ Words

We reduced costs by 33%.

Also, it has reduced the time it takes to manage tasks by 30 to 30%.

Ruli A.

CIO at Tadiran

ITCC is a highly customizable solution that powers productive IT support interactions. Using advanced analytics, we can measure and continuously improve the effectiveness of our customer support team.

Sigalit Shavit

CIO, CyberArk

It is a user-friendly system for both end-users and implementers. It can be customized to support various processes and facilitates the management of IT service processes and other organizational service processes.

Reut S.

CIO, Telecommunications

The solution's time-to-value, when considering the time to implement, the cost, and the ease of customization, is very good. The cost is not too high, and it is very easy to deploy.

Business Manager

Computer Software Company

What I like most about ITCC is the service they give to the customer; every question has an answer. The overall experience is very good.

Evgeny S.

Help Desk Manager

We have tested a range of products and finally picked ITCC, because of its ability to provide the best comprehensive solution to our organizational computing needs.

Eliran Tovi

CIO, Radware

A flexible system that enables me to customize my organization needs good support costs that are better than the competitors.

Yossi G.

Global IT Support Director

A flexible system that enables me to customize my organization needs good support costs that are better than the competitors.

Yossi G.

Global IT Support Director

ITCC helps us manage the process simply and efficiently. I like the fact that I can customize almost everything and change the system to support our processes.

Dror L.

TechOps Manager

The system provides an excellent solution for managing the entire process. Cases, tasks, asset management, and more. The professional support team is experienced, creates an environment for effective and continuous communication, and provides a quick and high-quality response.

Soher H.

System and Applications Officer

Highly recommend using the ITCC system.

When we chose the supplier, we found that adjustments had to be made; the change was made quickly and professionally The service is fast, courteous, and professional.

Elias N.

CISO

Rani Fuchs
Rani Fuchs
Founder & CEO

Rani has over 31 years of experience in IT activities and business management in the high-tech industry. He began his career at AVX in the engineering and manufacturing departments, where he saw IT from the users’ side. Rani moved to IT as a senior project manager in SAP implementation projects while working for Ness, and managed the business units for quality assurance and testing of ERP systems at Tescom.

Rani founded that’s IT in 2007, after experiencing the challenges of the IT department and the CIO in general, and IT projects in particular.

Rani has a B.A. in materials science from Ben Gurion University and graduated from Tel Aviv University’s executive education program.

Jack Geron
Jack Geron
Founder & CTO

Jack has over 19 years of experience in information technology in system analysis, project management, development, and integration of a variety of technologies and applications.

Jack led ERP and CRM projects and worked as a business analyst of Oracle applications in EDS. He has also managed the PLM team and implementation in ECI’s IT.

Jack has a B.A. in Economics and Computer Science from the University of Tel Aviv and an MBA degree in both marketing and finance.

Michal joined
Michal Hayet
COO

Michal joined that’s IT Technologies in 2017. She has over 19 years of experience in Information Technology.

Before working at that’s IT Technologies, she served as ECI’s IT applications manager, principal application manager for Oracle, and IT CRM team manager at Motorola Israel.

Michal has a B.A. in Interdisciplinary Social Sciences and an MBA, Specialization in Information Systems, from the Bar-Ilan University.