Blog

Resources, tips, and strategies for IT Professionals. New ideas to improve and optimize IT processes.

Hybrid Service-Bots and Ultimate AI

You’re in New-York city looking for the best Sushi restaurant. Without even thinking twice, your fingers type a few keywords into your search engine, which immediately scours the entire internet

Read More »

ITSMF UK 2018

Join us at the annual Conference and Exhibition – ITSM18 – on 19th and 20th November in Central London. We will be presenting our new embedded ChatBot platform.

Read More »

ITSMF Singapore 2018

ITSMF Singapore 2018   ITSMF Singapore will be hosting the annual Service Management Conference, ITSM Leadership Summit 2018 on 6th July 2018. This event provides you an unique opportunity to

Read More »
Metrics

Measuring IT Service

Cyberark & IT Care Center invite you to a round table   Adopting a culture of service excellence – Cyberark case study Sigalit Shavit – Cyberark’s CIO Jack Geron, IT

Read More »

Cloud Expo Asia 2017

We have recently returned from Cloud Expo Asia in Singapore where we presented IT Care Center with our local partner, Athena Dynamics. We would like to thank the many visitors

Read More »

Webinar: How to Avoid Chatbot Loop Hell

Join us for a virtual session on dodging chatbot loop nightmares with Simone Jo Moore and ITCC – let’s break free from the endless cycle!