IT projects often impact multiple levels and touchpoints of the organization. ITCC’s Project Management module provides IT project managers with the tools they need to complete their projects on time.
Our Project Management module enables IT project managers to effectively plan, monitor, and manage their projects toward a successful project delivery.
The Project Management module provides IT project leaders with the management tools needed to create and plan IT projects. The system is robust and allows for the creation of multiple project branches. Tasks can be associated with the project branches and assigned to users together with deadlines for task completion.
Stakeholders and Project managers have a dashboard at their disposal to track the progress of each task. When tasks are at risk of being late, alerts are generated, enabling management to add resources or adjust the dependent elements of the project. Each project includes a visual timeline, covering the entire end-to-end timeline of the project, so managers can see exactly where the project stands.
Trying to stay ahead of budget and work hours?
The dashboard is also a valuable tool for decision-makers within the company. The project management dashboard provides visibility into the different projects and can be used to help make decisions, including prioritizing different projects.
The system helps ensure that the project moves forward on time, by identifying key users and providing them with the access they need to complete their tasks. It assists them in prioritizing tasks, and guides managers on the steps they need to take to get the project completed on time.
When poorly managed, IT projects can disrupt the entire organization, leaving employees without access to key network systems. ITCC’s Project Management module ensures that management has visibility into every facet of the project.
They have the tools to manage resources, monitor the rate of both planned and unplanned work-time allocation, prioritize budgets, and manage resources.
Project managers can demonstrate their commitment to their company by making the most out of existing resources.
They also have a clear view of any type of upcoming disruption and have the ability to plan workarounds to maintain business continuity.
Like all modules within the ITCC platform, Project Management includes a robust toolset that facilitates communication and simplifies use.
We reduced costs by 33%.
Also, it has reduced the time it takes to manage tasks by 30 to 30%.
Ruli A.
CIO at Tadiran
ITCC is a highly customizable solution that powers productive IT support interactions. Using advanced analytics, we can measure and continuously improve the effectiveness of our customer support team.
Sigalit Shavit
CIO, CyberArk
It is a user-friendly system for both end-users and implementers. It can be customized to support various processes and facilitates the management of IT service processes and other organizational service processes.
Reut S.
CIO, Telecommunications
The solution's time-to-value, when considering the time to implement, the cost, and the ease of customization, is very good. The cost is not too high, and it is very easy to deploy.
Business Manager
Computer Software Company
What I like most about ITCC is the service they give to the customer; every question has an answer. The overall experience is very good.
Evgeny S.
Help Desk Manager
We have tested a range of products and finally picked ITCC, because of its ability to provide the best comprehensive solution to our organizational computing needs.
Eliran Tovi
CIO, Radware
A flexible system that enables me to customize my organization needs good support costs that are better than the competitors.
Yossi G.
Global IT Support Director
A flexible system that enables me to customize my organization needs good support costs that are better than the competitors.
Yossi G.
Global IT Support Director
ITCC helps us manage the process simply and efficiently. I like the fact that I can customize almost everything and change the system to support our processes.
Dror L.
TechOps Manager
The system provides an excellent solution for managing the entire process. Cases, tasks, asset management, and more. The professional support team is experienced, creates an environment for effective and continuous communication, and provides a quick and high-quality response.
Soher H.
System and Applications Officer
Highly recommend using the ITCC system.
When we chose the supplier, we found that adjustments had to be made; the change was made quickly and professionally The service is fast, courteous, and professional.
Elias N.
CISO
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